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CUSTOMER PORTAL

Let Guests Manage Their Own Bookings

Give your customers a seamless self-service experience.
With the Customer Portal, travelers can view, update, and manage their bookings while you save time and reduce manual workload.

Put your customers in control

Free up your inbox and let travelers help themselves.
Tour Amigo’s Customer Portal gives your guests the ability to view their itinerary, update their information, make payments, and more, from a single, secure place.

View booking details & documents

Let travelers log in and view all their booking details, confirmations, and key documents - no emailing required.

Edit passenger details & booking information

Passengers can update their personal info, submit post-booking checklists, and review outstanding details and information.

Make payments & manage balances

Guests can pay off balances, view invoices, and track receipts in one place, reducing payment delays and freeing up your time.

Access tour documents & important details

Give travelers 24/7 access to itineraries, meeting points, and important documents like tour booklets or terms and conditions.

Built for every kind of multi-day operator

For Tour Operators

Simplify post-booking communication

Automate the collection of information

Collect traveler details without constant follow-up, with automated reminders and emails

In-built itinerary view

Let guests view their itinerary, including important trip information, inclusions and where to meet

Communicate with guests

Streamline communication by enabling guests to access all communication, emails and documents from within the customer portal

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For Cruise Operators

Support pre-departure logistics

Free up your team

Reduce admin load with a centralized self-service hub for your guests

Collect more from your guests
Allow guests to submit additional information, preferences and update their profile
Create a seamless guest experience
Display cabin information, onboard documents, and port logistics for a seamless guest experience

For Destination Management Companies

Offer premium service at scale

Fully branded experience
Create a fully branded login experience for your guests
Automated reminders
Eliminate back-and-forth by letting travelers submit missing information with automated reminders
Reduce manual data entry
Reduce manual data entry and free up your team's valuable time
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Give your customers more control

 Tour Amigo’s Customer Portal helps you save time on admin, empower travelers to manage their own bookings and deliver a professional, seamless guest experience.

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