The Latest Updates to Tour Amigo

What's new?

We’ve improved the Passenger Portal so customers can now see the latest version of their tour itinerary, even when itinerary content has been updated after their booking was made.

What does this mean for you?

If you update the title or description of an itinerary item for a specific tour or departure, the updated information will now be reflected in the Passenger Portal for customers who have already booked.

This means customers have access to the most up-to-date itinerary information, helping ensure they are always working from the latest operational details.

Example:

If you update the description for Day 1 after a customer has booked, the customer will see the updated description in their Passenger Portal rather than the version that was displayed when they originally booked.

Why is this useful?

• Keeps customers informed of the latest itinerary details

• Removes the need for customers to rely on an outdated itinerary

• Ensures operational updates are reflected directly in the Passenger Portal

• Helps keep the information customers see aligned with the current tour itinerary

No action is required from customers. Any applicable itinerary content updates will be reflected automatically in the Passenger Portal.