The Latest Updates to Tour Amigo

Bookings now handle insurance premiums separately when a booking is cancelled, reflecting the fact that once purchased, an insurance premium belongs to the traveller and isn't refundable. A new "Also cancel insurance elements" toggle on the cancel & amends confirmation screen lets you choose whether to keep the insurance policy active on a cancelled booking or cancel it alongside everything else, with the refund total recalculating live to match your choice.

New bookings now record costings on a per-day basis, instead of automatically combining consecutive days into a single line. A new toggle on the Costings page lets you switch between two views.

You can now take a whole range of departures off sale, or put them back on sale, in a single action.

Booking supplements let you apply markups, discounts, and other adjustments to a booking's cost. Previously, commission was calculated once at the point of sale. Booking supplement rules now include a Commissionable toggle. When on, adding the supplement automatically recalculates commission using the partner's rate for that element type. When off, commission behaves as before.

You can now send date-based documents at the hour that suits your customers, in your own timezone.

We have redesigned how bookings are linked to Customer Profiles in the Tour Amigo platform. Staff now have full visibility and control over who can see a booking from their Customer Portal, and the automatic guesswork that could previously link a booking to the wrong customer has been improved.

Operators can now control how much passenger information is shared between travellers on the same booking in the Customer Portal. Previously, anyone with access to a booking could see every other passenger’s details, including sensitive information such as date of birth, medical and dietary requirements. This raised privacy concerns for group bookings and for friends or colleagues travelling together.

You can now include a distribution partner contact's email address as a column in custom reports, alongside their name. This makes it easy to export a combined list of partner names and emails, for example to build a mailing list for bulk communications.

You can now set your own custom code for each individual departure date in the Instance Manager.

You can now jump straight from a tour’s departure list into the booking journey for that exact tour and date, without needing to search for it manually first.